Terms & Conditions

Effective Date: 01-01-2026

Welcome to Tekstore.pk. By accessing or placing an order on our website, you agree to the following Terms & Conditions. Please read them carefully.

1. General

• Tekstore.pk is an online store operating in Pakistan
• By using this website, you confirm that you are legally capable of entering into a binding agreement
• We reserve the right to update these Terms & Conditions at any time without prior notice

2. Product Information

• All products sold on Tekstore.pk are 100% original
• Product images are for illustration purposes only; slight variations in color or packaging may occur
• Product availability and prices are subject to change without notice

3. Orders & Confirmation

• Placing an order does not guarantee acceptance
• Tekstore.pk reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, or verification issues
• Order confirmation will be communicated via phone call, SMS, WhatsApp, or email

4. Pricing & Payments

• All prices are listed in PKR (Pakistani Rupees)
• Prices may change without prior notice
• Cash on Delivery (COD) is available unless otherwise specified

5. Shipping & Delivery

• Estimated delivery time is 2–5 business days
• Delivery times may vary due to courier issues, traffic, weather conditions, technical problems, or law & order situations
• Tekstore.pk is not responsible for delays caused by courier services

6. Returns & Refunds

• Returns and refunds are subject to our Refund & Return Policy
• Customers must record a complete unboxing video
• Refunds or returns will not be accepted without a proper unboxing video
• Claims must be reported within 24 hours of delivery

7. Order Packing & Evidence

• Tekstore.pk records order packing videos as proof of product condition and contents
• These videos are used for verification in case of disputes

8. Refused or Fake Orders

• If a customer refuses to accept the parcel or provides incorrect delivery information, no refund will be issued
• Repeated refused orders may result in order restrictions or account blocking

9. Intellectual Property

• All content on Tekstore.pk, including text, images, logos, and designs, is the property of Tekstore.pk
• Unauthorized use, copying, or distribution is strictly prohibited

10. Limitation of Liability

• Tekstore.pk shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website

11. Privacy

• Your personal information is handled in accordance with our Privacy Policy

12. Governing Law

• These Terms & Conditions are governed by the laws of Pakistan

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

📧 [email protected]